Try deleting cookies
If that doesn’t work, try clearing your cache
If neither of those work, make sure plugins are allowed on your web browser
For Chrome, in the address bar do chrome://settings
Now go in the search and look for Plugin
It should be in content settings, just scroll down and set to run any plugin content
Check all of your browsers, to make sure it isn’t just a problem with your browser.
Finally, try updating your adobe flash
If NONE of this works for you, try checking your firewall, reinstalling your browser, and finally just giving up.
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